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Course: I have another estimate coming
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Questionnaire (I have another estimate coming)

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1.

What initial objection does Mike raise regarding the HVAC project?

He wants to wait until next summer
He is unsure about the quality of the service
He is considering other estimates before making a decision
2.

How does the speaker respond to Mike’s mention of looking at multiple bids?

They agree that Mike should wait for the other estimates
They suggest Mike should choose the cheapest option available
They emphasize the value and quality of their service over competitors
3.

What does the speaker say about their pricing compared to competitors?

They have the lowest prices on the market
They cannot be the cheapest because they provide high-quality service and skilled installers
They typically offer the same prices as Home Depot
4.

What incentive does the speaker offer to encourage Mike to move forward?

A discount of $250 and assistance in canceling his other appointment
A promise of a lower price if he waits
Free maintenance for a year
5.

What is the final action taken by the speaker to close the conversation?

Ask which system Mike wants, confirm the discount, and set an installation dat
Hand over the proposal and leave the decision with the customer
Suggest Mike think it over and call back later
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