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Course: Sales Process (2. Questions)
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Sales Process (2. Questions)

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Questionnaire (Sales Process – 2. Questions)

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  • Questions count: 5
  • Passing grade: A+
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1.

Why is it important to ask how the customer heard about the company?

To know the customer's name
To tailor the sales approach based on the source
It is not important.
2.

What is the purpose of asking about the customer's timeline for completing the project?

To know how much time, they have to talk
To assess urgency and adjust the proposal
To identify the customer’s assistant
3.

What information can be obtained by asking how long the customer has lived in their home?

Their relationship with customer service
Whether they are renters or homeowners
How they relate to the air conditioning system
4.

Why is it considered key to ask about the customer's budget?

To determine if the customer is a financing or cash buyer
To impress the customer with prices
To close the deal faster
5.

What is sought by asking if there are reasons to not move forward with the project today?

An immediate closing of the sale
To identify lessons learned
To address potential objections
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