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Sales Process (3. Getting a Pulse/Temperature Splits)

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Questionnaire (Sales Process – 3. Getting a Pulse/Temperature Splits)

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  • Questions count: 5
  • Passing grade: A+
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1.

What is the primary goal of "taking the pulse" of the air conditioning unit?

To assess how the unit is running and identify issues
To measure the age of the unit
To check the warranty status of the unit
2.

What temperature difference is ideal between the return and supply air?

10 degrees
20 degrees
30 degrees
3.

Why is it important to explain how the air conditioner works to the customer?

To make the customer feel more informed
To clarify the unit's role in removing heat and humidity
To justify the cost of the new system
4.

What should the salesperson do to establish a baseline while taking temperature splits?

Measure the temperature only in the kitchen
Only take one measurement
Start with the best room and then measure in other rooms
5.

What outcome may occur when the customer realizes their air conditioning unit is not functioning properly?

They may decide to wait for a better offer
They may choose to install a new ceiling fan instead
They may feel motivated to move forward with the sale
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